Delivery Information

Palladium Building Supplies offers a wide range of delivery services to suit all our customers needs. With a fleet of specialist vehicles, we have the ability to respond promptly and efficiently to our customers, delivering throughout the South Hams. Plymouth and the surrounding areas.

Our drivers are trained, accredited and certified by the ITSSAR, offering crane offload to reduce manual handling. We have various sizes of vehicles to suit all access.

Our branches cover Devon, Cornwall and the South Hams and many items can be delivered nationwide subject to a separate haulage charge. For further details on the services we can offer please call your local branch.

All orders above £175 excluding VAT are delivered free of charge, deliveries under this value will be subject to small delivery charge of £10 + VAT.

Deliveries are made between 7.30am and 5pm.

Delivery times apply to weekdays only.

​Please note that deliveries are to the kerbside only. Please ensure you have the necessary ability and equipment (if required) to move the items into your property. 

​- The Company will use all reasonable endeavours to make delivery by the quoted or required date, but shall have no liability to the Buyer for any delay in delivery (unless time of delivery is expressly made essence of the contract in which event if delivery is late the Company will accept the return of the goods if unused and refund their purchase price paid but shall have no further liability).

​- Where the Company agrees to deliver the Goods to the Buyer this shall be to the nearest point on a roadway suitable in the opinion of the driver for the vehicle used.

​- In the event of a driver being requested to enter onto private property, the property owner shall accept responsibility and agree that the company will incur no liability in regard to any damage caused as a result.

​- The Company reserves the right at any time prior to delivery of the Goods to adjust the price to take account of any increase in the cost of raw materials, freight, labour or services, war risk insurance rate, tax duty levy imposed on the Goods, currency fluctuations affecting the cost of imported materials, or any other change.

​- The Company does not undertake to deliver or collect any load over roads or ground which it considers unsuitable and accepts no responsibility for damage to roads, driveways or paved areas, save where such damage is occasional by proved negligence of a Company servant. All necessary labour and equipment required to unload materials promptly shall be supplied by the Buyer and the responsibility of the Company’s drivers is limited to handling goods off the vehicle

​- Delivery dates are estimates only and time of delivery is not of the essence of the contract.

​- For the avoidance of doubt and without derogation from any other provision of these Terms the Company shall not be liable for any damage whatsoever whether direct or consequential (including the avoidance of doubt any liability to any third party) resulting from any delay of the Goods within a reasonable time whether such delay or failure is caused by the Company’s negligence or otherwise howsoever.

​- The costs of any abortive delivery will be charged to the Buyer.

Polite Notice:

On Receipt Of Your Order

Please check the contents thoroughly, any damage must be noted on signature at the time of delivery. If any of the packages are damaged, or you suspect damage of any kind, clearly write DAMAGED on the paperwork or refuse the whole delivery. Please advise us immediately of any delivery received damaged, or items missing. Claims may not be accepted if the above procedures are not followed.